Terms & Conditions

TERMS & CONDITIONS

Last Updated: January 1st, 2026

These Terms & Conditions (“Terms,” “Agreement”) govern your access to and use of the Services offered by The Oser Project LLC (“we,” “us,” “our”). By accessing or using any Services, you agree to be legally bound by these Terms.

If you do not agree with these Terms, do not access or use our Services.

1. DEFINITIONS

  • “Services” refers to all coaching programs, digital products, membership subscriptions, classes, educational content, tools, consultations, and offerings provided by The Oser Project LLC.

  • “Oser Academy” refers to our monthly subscription granting access to masterclasses, content, educational tools, and community features.

  • “1:1 Coaching” refers to individualized long-term coaching services delivered by The Oser Project LLC.

  • “Digital Products” refers to ebooks, downloads, templates, programs, or any product delivered electronically.

  • “Client,” “you,” “your” refers to any individual purchasing or accessing our Services.


2. ELIGIBILITY

You must be at least 18 years old to access our Services. By using our Services, you represent and warrant that you have the legal capacity to enter into this Agreement.

3. SERVICES OVERVIEW

The Oser Project LLC provides:

  • Monthly Oser Academy membership

  • Individual 1:1 coaching programs

  • Digital products and educational resources

  • Performance analysis, training plan design, and related content


We may modify, update, or discontinue any Service at any time without prior notice.

4. PAYMENT TERMS

Payments must be made in full at the time of purchase.

Accepted payment processors include:

  • Stripe

  • PayPal

  • Shopify Payments

  • Other authorized processors


You authorize us to charge your payment method for all applicable fees.

You must provide accurate billing information and update it as needed.

5. REFUND POLICY

A. Oser Academy (Monthly Membership)

  • No refunds are issued for any billing period.

  • You may cancel anytime; cancellation takes effect at the end of the current billing cycle.

  • No prorated refunds, credits, or partial refunds will be issued.

  • All payments are final.


B. 1:1 Coaching Packages

No refunds. All sales are final.

Because you explicitly consent that services begin immediately upon purchase (see Section 7), all withdrawal, cooling-off, or cancellation rights are waived.

C. Digital Products

All digital products are non-refundable and final sale.

6. THE OSER ACADEMY MEMBERSHIP TERMS

  1. Automatic Renewal


    The Oser Academy is a recurring monthly subscription that renews automatically unless canceled.


  2. Cancellation

     You may cancel at any time through your account settings or by emailing     info@oserproject.com.
    Cancellation becomes effective at the end of the current billing period.


  3. Loss of Access

     Upon termination of the billing cycle, all Academy access ends, including masterclasses, resources, community features, and content.


  4. Re-Enrollment Restrictions

     If you cancel, you cannot rejoin immediately. Re-entry is only possible during the next official Academy opening period, which may occur only a few times per year.


  5. Pricing Upon Re-Enrollment

     You permanently lose your previous rate upon cancellation.
    Returning members must pay the current public price, which may be higher.


  6. Grandfathered Pricing

     Only continuous subscribers retain grandfathered pricing.
    If membership lapses, the grandfathered rate is lost permanently.


7. 1:1 COACHING - TERMS OF PURCHASE

A. Immediate Start by Explicit Consent (No Withdrawal)

By purchasing any 1:1 coaching package from The Oser Project LLC, you:

  • explicitly request and consent that coaching begins immediately,

  • acknowledge that onboarding, training plan development, communication, platform setup, or review of athlete data constitutes the start of service,

  • and therefore waive all statutory rights of withdrawal or cancellation, including the EU 14-day withdrawal right.


Once purchase is completed, no cancellation or refunds will be granted under any circumstance.

B. No Mid-Term Cancellation

Long-term coaching packages may not be canceled mid-term.

You agree to complete the full term of the coaching package purchased.

8. DIGITAL PRODUCTS & CONTENT LICENSE

All digital products are licensed for personal use only.

You may not:

  • reproduce

  • distribute

  • resell

  • upload

  • share

  • publicly display

  • or create derivative works

without written permission from The Oser Project LLC.

All sales are final.

9. USER RESPONSIBILITIES

By using our Services, you agree to:

  • Provide accurate, up-to-date information

  • Train within your physical capabilities

  • Maintain safe training conditions

  • Follow coaching guidance responsibly

  • Inform us of any changes in health, injury, or wellness

  • Consult a medical provider before beginning any program

  • Use proper equipment and safety precautions

  • Assume full responsibility for your health and training decisions


Your results depend on your own effort, consistency, health, and personal circumstances.

10. HEALTH, MEDICAL, AND PERFORMANCE DISCLAIMER

The Oser Project LLC is not a medical provider.

Our Services do not include:

  • medical advice

  • diagnosis

  • treatment

  • therapy

  • physiotherapy

  • counseling

  • prescription of medication


All training and coaching are for educational and performance purposes only.

You must consult a licensed medical professional before:

  • beginning any training plan

  • changing diet or physical activity

  • engaging in high-intensity or endurance activities


You acknowledge that athletic training carries inherent risks.

11. CODE OF CONDUCT (OSER ATHLETE CODE OF CONDUCT)

By participating in any Oser Project coaching program, you agree to uphold the following:

1. Integrity

Act ethically, honestly, and with sportsmanship.

2. Fair Play

Refrain from cheating, dishonesty, or misrepresentation.

3. Respect

Treat coaches, athletes, competitors, staff, and community members with respect.

4. Class & Sportsmanship

Be gracious in victory and dignified in defeat.

5. Conduct Expectations

Avoid profanity, harassment, offensive language, intimidation, or disrespectful behavior.

6. Respect for Officials

Do not argue with or harass race officials or event staff.

7. Compliance With Governing Rules

Abide by rules set by:

  • World Triathlon

  • USA Triathlon (USAT)

  • Ironman

  • Challenge Family

  • PTO

  • UTMB / major running bodies

  • WADA anti-doping regulations


8. Spirit of the Rules

Honor both the letter and spirit of sporting rules; avoid improper PED usage.

9. Staying Informed

You are responsible for staying updated with all rules, race policies, and health or equipment requirements.

Violation of this Code may result in suspension or termination without refund.

12. ASSUMPTION OF RISK / WAIVER

Participation in endurance sports, fitness training, triathlon coaching, strength training, and related activities involves risks of:

  • Injury

  • Illness

  • Cardiac or respiratory events

  • Dehydration

  • Accidents or environmental hazards

  • Overuse injuries

  • Property damage

  • Permanent disability

  • Death


By using our Services, you voluntarily acknowledge and accept these risks.

Waiver, Release, and Discharge

You hereby waive, release, and discharge The Oser Project LLC, its owners, employees, contractors, agents, and representatives from:

  • any claims,

  • liabilities,

  • damages,

  • losses,

  • injuries,

  • or expenses

arising from your participation.

Agreement Not to Sue

You agree not to bring any action, claim, or lawsuit against The Oser Project LLC for matters covered by this waiver.

Indemnification

You agree to indemnify, defend, and hold harmless The Oser Project LLC for any claims or damages arising from your actions or participation.

13. RISK ACCEPTANCE & RELEASE OF LIABILITY

By purchasing or participating in any Service, you confirm:

  • You understand and accept all risks involved.

  • You assume full responsibility for your actions, decisions, and training.

  • You release The Oser Project LLC and its affiliates from any liability for injury, illness, or damages arising from participation.


This applies to the maximum extent permitted by law.

14. AGREEMENT ACKNOWLEDGMENT

By accessing or purchasing any Service from The Oser Project LLC, you acknowledge that:

  • You have read and understood these Terms

  • You accept all risks

  • You consent to immediate service start (where applicable)

  • You waive all withdrawal and cancellation rights

  • You accept all refund policies as final

  • You voluntarily enter into this legally binding agreement


15. INTELLECTUAL PROPERTY

All content, branding, materials, and training systems are the exclusive property of The Oser Project LLC.

Unauthorized use is strictly prohibited.

16. ACCOUNT ACCESS & TERMINATION

We may suspend or terminate your access for:

  • Violations of these Terms

  • Misuse of content

  • Disrespectful conduct

  • Fraud or non-payment


No refunds will be issued upon termination.

17. THIRD-PARTY PLATFORMS & LINKS

Coaching may utilize platforms including, but not limited to:

Their terms govern your use of their services.

We are not responsible for third-party actions or outages.

18. GOVERNING LAW

These Terms are governed by the laws of the State of New Mexico, USA.

Any disputes shall be resolved exclusively in New Mexico courts.

19. MODIFICATIONS TO TERMS

We may modify these Terms at any time. Updated versions will be posted with a new “Last Updated” date. Continued use of our Services constitutes acceptance.

20. CONTACT INFORMATION

For any questions regarding these Terms, contact:

The Oser Project LLC

2926 Barker Cypress Rd

Houston, Texas 77084

USA

📧 info@oserproject.com